Shipping policy

How long until I receive my order?
Orders will be shipped from our Large Kennel Sydney within 24 business hours of us receiving payment. Allow 2-3 days for Sydney, Brisbane and Melbourne Metro areas and 5-7 days outside of those areas. Just be aware that sometimes factors out of our our control such as issues with the couriers. In these rare cases these times may be delayed and we apologise in advance. Upon dispatch, you will receive a tracking number.

Does Charlie ship Internationally?
Yes Charlie is able to ship overseas. Shipping is charged at the following flat rates.
New Zealand $19.95 per item
Other $39.95 per item

Shipping Discounts
Standard shipping is set at a flat rate of $9.95.
FREE SHIPPING will be automatically applied to cart for orders over $150.00 (Excludes Northern Territory, Western Australia, Tasmania and International purchases).